Solutions
Every implementation is adapted to your data, roles and systems. These examples show where we frequently create meaningful impact.
Choose an industry
Only industries with documented use cases are shown.
18 use cases found
No matching use cases found.
Approvals & compliance
Requests automatically follow the right roles, deadlines and delegates with a complete decision history.
Faster decisions, clear ownership and an auditable history without disconnected tools.
Meetings & tasks
Decisions, tasks and deadlines are structured from meetings and handed to the right work systems with an explicit review step.
Less follow-up work, clear ownership and a consistent transition from conversation to delivery.
Finance and receivables
Every overdue open item from Microsoft Dynamics 365 Business Central, DATEV or the line-of-business system is checked against due date, grace period and reminder level and sent as a payment reminder through Microsoft Outlook or Gmail. Only blocked customers, missing recipients and amounts outside the agreed level go to finance; everything else leaves the same day.
Every overdue open item receives the next allowed reminder from the stored template as soon as due date and grace period are met. Only blocked customers, missing recipient addresses and amounts outside the agreed level reach finance as a case ready for a decision. Send, reminder level and record sit in the system of record, not in a private list.
Email & intake channels
AI identifies requests, attachments and priorities, then moves every message into the right downstream workflow with clear controls.
Faster response times, consistent ownership and a traceable status from the first customer contact.
Sales & quoting
Every customer inquiry from the shared mailbox and the web form is extracted, priced against the item master and the agreed terms, and sent as a complete quote. Only unmatched lines or discounts outside the rules reach inside sales; everything else leaves the company the same day.
Every inquiry leads to a complete quote with a number, line items and a validity period on the same day. Inside sales only decides where the match is missing or the price leaves the agreed rules, and each of those decisions stays on the case with its basis.
Contracts & compliance
Every incoming contract is read against the company’s playbook and presented as a findings report with deviations. Only clauses outside the agreed rules go to legal or leadership; everything else receives an auditable decision the same day and is filed in the register.
Every incoming contract produces a findings report with a position on each clause the same day. Legal or leadership decides only where the playbook is left, and each of those decisions stays on the case with its basis, person and timestamp. Notice dates live in the register, not in individual inboxes.
Scheduling & dispatch
Every booking request from the shared mailbox, web form or chat is checked against opening hours, duration and free slots in Microsoft Outlook, Google Calendar or the line-of-business system, then booked as a firm appointment. Only requests without a clear slot reach dispatch; confirmation stays on the same case.
Every booking request leads to a checked calendar entry or to a reasoned reply on the same case. Dispatch decides only where no clear slot exists. Microsoft Outlook, Google Calendar or the line-of-business system remain the system of record; Nexaluna connects them and does not replace them.
Finance and receipts
Every receipt photo from Microsoft Outlook, Gmail or the line-of-business mailbox is read, checked against travel policy and submitted as a reimbursement claim in the system of record. Only unreadable shots and amounts outside the agreed limits go to a person; everything else is ready for a decision the same day.
Every receipt has an owner, a cost centre and a visible status. Inside policy the claim is created without retyping. Exceptions sit with the person who may decide, together with the image and the rule that was applied.
Purchasing & inventory
Every item that drops below its reorder point is automatically turned into a purchase proposal. Purchasing only reviews exceptional cases and approves, instead of reconciling stock lists and open orders by hand.
Every item drops below its reorder point at most until the next run before a purchase proposal exists. Purchasing only decides where the rules are not clear-cut, and each decision is documented together with its basis.
Maintenance & service
Every due maintenance is detected from the asset list and planned with a time slot and an owner. The technical lead only reviews exceptional cases, instead of watching maintenance intervals and schedules by hand.
Every due service is detected and planned with a time slot and an owner before the interval is significantly exceeded. The technical lead only decides where the rules are not clear-cut, and each decision is documented together with its basis.
Guest communication & telephony
Every call is answered, in the middle of service and long after closing time: the voice agent books tables, records takeaway orders and answers questions about the menu from the restaurant's own maintained content. Kitchen, booking book and guest receive the same information in the same minute.
Calls and messages are answered around the clock and lead to an entry in the booking book, an order in the point-of-sale system or an answer supported by the restaurant's own content. The service team only steps in where a decision of the house is required, and sees every case with a full note.
Finance & documents
Invoices are captured, validated and moved through approval, accounting and archiving with explicit exception controls.
Fewer capture errors, clear validation steps and an auditable path from document to accounting entry.
Knowledge & assistance
An assistant answers questions from approved company sources, cites evidence and respects existing access rights.
Faster access to reliable knowledge with traceable sources and controlled permissions.
Field service & operations
Teams document inspections, damage, time and materials on mobile devices; photos, signatures and location data feed the next workflow.
Current, complete field data without paper or duplicate capture, even with unstable connectivity.
People & onboarding
Every application is captured on the day it arrives, matched against the job profile and handed to the hiring manager ready for a decision. Once an offer is accepted, contract, accounts, equipment and the induction plan follow from the same case instead of a chain of reminders.
Every application is captured on the day it arrives, checked for completeness and handed over ready for a decision. After the offer is accepted, contract, accounts, equipment and induction plan run from the same case, and every decision is traceable with its reason and its deadline.
Complaints & returns
Every complaint from the mailbox and the web form is linked to its order and checked against photos and the reported defect. Only cases outside the agreed deadlines or approval limits reach quality assurance or sales management; everything else gets its decision the same day.
Every complaint is linked to an order on the day it arrives and checked against the same rules. Quality assurance and sales management only decide where the deadline, the defect, or the value falls outside the set limits, and each of those decisions is documented together with its basis.
Roofing & estimating
A completed roof survey with photos, sketches and component details is translated into quantities, work items and a review-ready calculation. The technical lead only resolves ambiguous details and approves the quote draft before it leaves the business.
The completed survey opens a structured estimating case with linked supporting records. Quantities and work items are available as a reviewable proposal, ambiguous details are marked, and the technical lead approves a complete quote draft with a documented basis.
Accounting & invoicing
Every approved outgoing invoice is turned into a structured e-invoice in XRechnung or ZUGFeRD format, checked for mandatory data and sent over the agreed channel. Only invoices with incomplete or conflicting details reach the accounting team first; everything else leaves the company in the same run.
Every approved invoice is created, checked and sent as a compliant e-invoice over the agreed channel in the same run. Accounting only corrects incomplete or conflicting details, and every sent version is archived audit-safe together with its proof of sending.
Technology ecosystem
We connect Microsoft Power Platform, Google Cloud, custom software and current AI tools into a system that fits your data, workflows and operating requirements. Suitability, security, scalability and long-term maintainability guide every choice.
Business platform
Familiar Microsoft tools, intelligently connected and extended under control.
Cloud platform
Cloud-native workflows spanning Workspace, data and scalable AI services.
Purpose-built architecture
Custom software components selected around the process, data and operating model.
More technology in our toolbox
Your next step
Give us a short outline. We will tell you honestly where automation is useful—and where it is not.
AIYou are talking to an AI, not to a human. Ask for a human at any time.
AI availableAI unavailableStaff onlineStaff offline
HumanA person from the team is writing from here. Everything above was the AI.
Support replies as soon as you start the conversation.
A call is in progress. End the call before starting a chat.
Support is thinking …
Someone from the team is joining.The input stays closed so your message does not go to the AI.
No one from the team is available right now.You can keep writing with the AI or call us directly.Call +49 158 8862 3520
The conversation has ended.To start a new one, close this window and open it again.
Call duration
A chat is in progress. End the chat before starting a call.
Input closed until someone takes over.
